Update - Google has not reported any changes, but this appears to be better this week.
Dec 09, 2025 - 10:37 CST
Update - This issue has been escalated within Google's support team.
Dec 03, 2025 - 14:23 CST
Update - We are continuing work with Google to resolve this issue.
Nov 18, 2025 - 11:05 CST
Update - Google has attempted a setting change. It may take a few days to see if it resolves the problem.
Nov 12, 2025 - 16:43 CST
Investigating - We seem to back to square one on this issue. We continue to work with Google tech support in search of a resolution.
Oct 22, 2025 - 12:17 CDT
Monitoring - Google has made some changes and this appears to be better. We are monitoring the results. -JB
Oct 21, 2025 - 13:54 CDT
Update - We are continuing to pursue a resolution for this issue
Sep 12, 2025 - 11:53 CDT
Update - We are continuing to pursue a resolution for this issue and have escalated it with Google support.
Sep 04, 2025 - 13:28 CDT
Investigating - Many users are being shown captcha images in order to access Google Calendars. We have a ticket open with Google about the issue. -JB
Aug 12, 2025 - 10:52 CDT

About This Site

Welcome to the Escambia County School District Technology Resources Status Page. If you are having technical difficulty with service that is not being shown as down or under maintenance, you can reach the Service Desk at 850.429.2900 or by sending email to ithelp@ecsdfl.us.

Internet, Network, & Telephone Operational
90 days ago
99.96 % uptime
Today
Linewize Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
99.83 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Telephones Operational
90 days ago
100.0 % uptime
Today
Wireless Operational
90 days ago
100.0 % uptime
Today
Email, Calendar, & Collaboration Degraded Performance
90 days ago
99.96 % uptime
Today
Classwize Operational
90 days ago
99.38 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Degraded Performance
90 days ago
100.0 % uptime
Today
Google Classroom Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Google Meet Operational
90 days ago
100.0 % uptime
Today
IPrint Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
MyLinks Operational
90 days ago
100.0 % uptime
Today
Blackboard Operational
90 days ago
100.0 % uptime
Today
Focus School Messenger Operational
90 days ago
100.0 % uptime
Today
SchoolMessenger Daily Call to Contacts of Absent Students Operational
90 days ago
100.0 % uptime
Today
FILR Operational
90 days ago
100.0 % uptime
Today
Teacher Tools Operational
90 days ago
99.85 % uptime
Today
Canvas Operational
90 days ago
99.57 % uptime
Today
Focus Operational
90 days ago
100.0 % uptime
Today
Mastery Connect Operational
90 days ago
100.0 % uptime
Today
PEER Operational
Other Teacher Tools Operational
Student Tools Operational
Accelerated Reader Operational
Co:Writer Universal Operational
Destiny Operational
Discovery Education Operational
ESGI Operational
EverFi Operational
HMH Instructional Materials Operational
i-Ready Operational
McGraw-Hill Instructional Materials (ConnectED) Operational
myON Operational
Perfection Learning Operational
QuaverMusic Operational
Renaissance Place Operational
Savvas Instructional Materials (Pearson Realize) Operational
Snap & Read Universal Operational
Star 360 Operational
STEMscopes Operational
Studies Weekly Operational
Suite360 Operational
Waterford Early Learning Operational
Other Student Tools Operational
Finance Tools Operational
Skyward - Finance Operational
Skyward PAC Operational
Kronos Operational
HR Tools Operational
90 days ago
100.0 % uptime
Today
Fieldprint Operational
Frontline Operational
GMS Operational
PowerSchool Products Performance Matters Operational
Skyward - HR Operational
WinOcular Operational
Optiview Operational
90 days ago
100.0 % uptime
Today
Operations Tools Operational
Heartland Operational
ProPlan Operational
Raptor Operational
Safe Schools Operational
Transfinder Operational
Business Intelligence & Reporting Operational
90 days ago
100.0 % uptime
Today
LiquidOffice Operational
90 days ago
100.0 % uptime
Today
Single Sign-on and User Management Operational
90 days ago
99.45 % uptime
Today
Single Sign On / Authentication Operational
90 days ago
100.0 % uptime
Today
Clever SSO Operational
90 days ago
97.8 % uptime
Today
Clever SFTP / Other Operational
90 days ago
100.0 % uptime
Today
Clever Portal Operational
90 days ago
99.97 % uptime
Today
Google Login Operational
90 days ago
99.42 % uptime
Today
Technical Support Tools Operational
90 days ago
100.0 % uptime
Today
ZohoDesk Operational
90 days ago
100.0 % uptime
Today
Statuspage Email Notifications Operational
90 days ago
100.0 % uptime
Today
Statuspage Hosted Pages Operational
90 days ago
100.0 % uptime
Today
Statuspage SMS Notifications Operational
90 days ago
100.0 % uptime
Today
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Focus Scheduled Maintenance Dec 22, 2025 08:00-11:00 CST

The Focus Student Information System (SIS) will be down for planned maintenance and security updates. Planned maintenance helps us ensure the system is functioning correctly to ensure all users get the best experience using the system. Thank you for your patience if you are unable to access the system during the upgrade.

After the update, the following new features will be available:
https://docs.google.com/document/d/10xEIiBHXLW5A68QQxlkpd-zvtS0uGro11vZ5qEtmm0E/edit?tab=t.yms2fq87wjq8

Posted on Dec 16, 2025 - 15:42 CST
Dec 18, 2025

No incidents reported today.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025
Resolved - This incident has been resolved.
Dec 9, 10:35 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 8, 12:00 CST
Investigating - Users are currently unable to access Frontline. The issue is being investigated
- HR & Network Services

Dec 8, 11:35 CST
Resolved - This incident has finally been resolved.
Dec 9, 08:41 CST
Identified - One of our Internet providers is having issues. We have routed around the problem and don't anticipate any user impact. -JB
Dec 8, 10:13 CST
Dec 8, 2025
Dec 7, 2025
Completed - The scheduled maintenance has been completed.
Dec 7, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 20:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 5, 08:31 CST
Dec 6, 2025
Completed - The scheduled maintenance has been completed.
Dec 6, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 08:00 CST
Scheduled - The Focus Student Information System (SIS) will be down for planned maintenance and security updates. Planned maintenance helps us ensure the system is functioning correctly to ensure all users get the best experience using the system. Thank you for your patience if you are unable to access the system during the upgrade.

After the update, the following new features will be available:
https://docs.google.com/document/d/10xEIiBHXLW5A68QQxlkpd-zvtS0uGro11vZ5qEtmm0E/edit

Dec 1, 09:03 CST
Dec 5, 2025

No incidents reported.

Dec 4, 2025
Resolved - This incident has been resolved.
Dec 4, 09:42 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 06:37 CST
Update - ISCorp is continuing to work on this issue.
Dec 3, 14:21 CST
Investigating - Skyward is generating an error message upon login attempt. IT is invesigating - MM
Dec 3, 11:20 CST