Mastery Connect Lockdown Browser issue
Investigating - The Mastery Connect Lockdown Browser is experiencing issues when loading. Please contact your Technology Coordinator for instructions on how students can relaunch the browser. - Canvas Team
Oct 09, 2025 - 14:24 CDT
Parallels MFA Issues
Update - Update - We are continuing to work with the vendor on this issue.
Oct 01, 2025 - 09:44 CDT
Identified - Vendor is actively working on resolving the issues. There isn't an ETA at this time.
Sep 12, 2025 - 14:46 CDT
Investigating - We are experiencing issues with MFA failures for some Parallels users. We are working with the vendor on this issue. - AK
Sep 12, 2025 - 10:48 CDT
Google Calendar Showing Captcha
Update - We are continuing to pursue a resolution for this issue
Sep 12, 2025 - 11:53 CDT
Update - We are continuing to pursue a resolution for this issue and have escalated it with Google support.
Sep 04, 2025 - 13:28 CDT
Investigating - Many users are being shown captcha images in order to access Google Calendars. We have a ticket open with Google about the issue. -JB
Aug 12, 2025 - 10:52 CDT

About This Site

Welcome to the Escambia County School District Technology Resources Status Page. If you are having technical difficulty with service that is not being shown as down or under maintenance, you can reach the Service Desk at 850.429.2900 or by sending email to ithelp@ecsdfl.us.

Uptime over the past 90 days. View historical uptime.
Internet, Network, & Telephone ? Operational
90 days ago
99.97 % uptime
Today
Linewize ? Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Telephones Operational
90 days ago
99.87 % uptime
Today
Wireless Operational
90 days ago
100.0 % uptime
Today
Email, Calendar, & Collaboration Operational
90 days ago
99.96 % uptime
Today
Classwize Operational
90 days ago
99.38 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
90 days ago
100.0 % uptime
Today
Google Classroom Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Google Meet Operational
90 days ago
100.0 % uptime
Today
IPrint ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
MyLinks ? Operational
90 days ago
100.0 % uptime
Today
Blackboard ? Operational
90 days ago
100.0 % uptime
Today
Focus School Messenger Operational
90 days ago
100.0 % uptime
Today
SchoolMessenger Daily Call to Contacts of Absent Students Operational
90 days ago
100.0 % uptime
Today
FILR Operational
90 days ago
100.0 % uptime
Today
Teacher Tools Degraded Performance
90 days ago
100.0 % uptime
Today
Canvas Operational
90 days ago
100.0 % uptime
Today
Focus Operational
90 days ago
100.0 % uptime
Today
Mastery Connect Degraded Performance
90 days ago
100.0 % uptime
Today
PEER Operational
Other Teacher Tools Operational
Student Tools Operational
Accelerated Reader Operational
Co:Writer Universal Operational
Destiny Operational
Discovery Education Operational
ESGI Operational
EverFi Operational
HMH Instructional Materials Operational
i-Ready Operational
McGraw-Hill Instructional Materials (ConnectED) Operational
myON Operational
Perfection Learning Operational
QuaverMusic Operational
Renaissance Place Operational
Savvas Instructional Materials (Pearson Realize) Operational
Snap & Read Universal Operational
Star 360 Operational
STEMscopes Operational
Studies Weekly Operational
Suite360 Operational
Waterford Early Learning Operational
Other Student Tools Operational
Finance Tools Operational
Skyward - Finance Operational
Skyward PAC Operational
Kronos Operational
HR Tools Operational
90 days ago
100.0 % uptime
Today
Fieldprint ? Operational
Frontline ? Operational
GMS ? Operational
PowerSchool Products Performance Matters Operational
Skyward - HR Operational
WinOcular Operational
Optiview Operational
90 days ago
100.0 % uptime
Today
Operations Tools Operational
Heartland ? Operational
ProPlan ? Operational
Raptor ? Operational
Safe Schools ? Operational
Transfinder ? Operational
Business Intelligence & Reporting Operational
90 days ago
100.0 % uptime
Today
LiquidOffice Operational
90 days ago
100.0 % uptime
Today
Single Sign-on and User Management Operational
90 days ago
99.54 % uptime
Today
Single Sign On / Authentication ? Operational
90 days ago
99.98 % uptime
Today
Clever SSO ? Operational
90 days ago
98.23 % uptime
Today
Clever SFTP / Other Operational
90 days ago
100.0 % uptime
Today
Clever Portal ? Operational
90 days ago
99.97 % uptime
Today
Technical Support Tools Operational
90 days ago
100.0 % uptime
Today
ZohoDesk Operational
90 days ago
100.0 % uptime
Today
Statuspage Email Notifications Operational
90 days ago
100.0 % uptime
Today
Statuspage Hosted Pages Operational
90 days ago
100.0 % uptime
Today
Statuspage SMS Notifications Operational
90 days ago
100.0 % uptime
Today
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 16, 2025

No incidents reported today.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Logins
Resolved - This incident has been resolved.
Oct 14, 08:50 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 07:33 CDT
Investigating - We are currently experiencing issues with logins with programs behind Single Sign-On (SSO). We are looking into the issue and will update here as needed.
Oct 14, 07:12 CDT
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

Unresolved incident: Mastery Connect Lockdown Browser issue.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
SummitK12 experiencing problems.
Resolved - The vendor has resolved the issue.
Oct 3, 15:45 CDT
Investigating - Currently, users of SummitK12 can not access the platform. SummitK12 is working to resolve the issue - MM
Oct 3, 11:44 CDT
Electrical Work at the Hall Center
Completed - The scheduled maintenance has been completed.
Oct 3, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 21:00 CDT
Scheduled - The Hall Center will be without power for several hours this evening.
Oct 2, 14:56 CDT
Oct 2, 2025
Some Users Cannot Reach Google Sites
Resolved - This incident has been resolved.
Oct 2, 14:32 CDT
Monitoring - The cause has been identified and we are monitoring the results. -JB
Oct 2, 13:27 CDT
Investigating - A subset of users cannot reach Google related sites. We are investigating this incident. -JB
Oct 2, 08:10 CDT
Broken Link to CORE App Dashboard
Resolved - This incident has been resolved.
Oct 2, 10:19 CDT
Identified - The CORE link within Canvas is broken as a result of the website transition. While they work on getting that fixed, you can use the direct link of https://www1.escambia.k12.fl.us/ECSD_Temp/CORE.html
Oct 1, 09:57 CDT
New website experiencing difficulties
Resolved - This incident has been resolved.
Oct 2, 10:19 CDT
Investigating - The new District website has been experiencing technical issues. We are in communication with Finalsite to address the problems. - JW
Oct 1, 10:01 CDT
Navigate EM Platform coming up blank
Resolved - This incident has been resolved.
Oct 2, 10:18 CDT
Investigating - Administrators are receiving a blank screen when logging into EM platform(Inside of Navigate). The vendor is aware of the issue and looking into it.
Sep 16, 11:24 CDT
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