Update - We are continuing work with Google to resolve this issue.
Nov 18, 2025 - 11:05 CST
Update - Google has attempted a setting change. It may take a few days to see if it resolves the problem.
Nov 12, 2025 - 16:43 CST
Investigating - We seem to back to square one on this issue. We continue to work with Google tech support in search of a resolution.
Oct 22, 2025 - 12:17 CDT
Monitoring - Google has made some changes and this appears to be better. We are monitoring the results. -JB
Oct 21, 2025 - 13:54 CDT
Update - We are continuing to pursue a resolution for this issue
Sep 12, 2025 - 11:53 CDT
Update - We are continuing to pursue a resolution for this issue and have escalated it with Google support.
Sep 04, 2025 - 13:28 CDT
Investigating - Many users are being shown captcha images in order to access Google Calendars. We have a ticket open with Google about the issue. -JB
Aug 12, 2025 - 10:52 CDT

About This Site

Welcome to the Escambia County School District Technology Resources Status Page. If you are having technical difficulty with service that is not being shown as down or under maintenance, you can reach the Service Desk at 850.429.2900 or by sending email to ithelp@ecsdfl.us.

Internet, Network, & Telephone ? Operational
90 days ago
100.0 % uptime
Today
Linewize ? Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Telephones Operational
90 days ago
100.0 % uptime
Today
Wireless Operational
90 days ago
100.0 % uptime
Today
Email, Calendar, & Collaboration Degraded Performance
90 days ago
99.96 % uptime
Today
Classwize Operational
90 days ago
99.38 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Degraded Performance
90 days ago
100.0 % uptime
Today
Google Classroom Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Google Meet Operational
90 days ago
100.0 % uptime
Today
IPrint ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
MyLinks ? Operational
90 days ago
100.0 % uptime
Today
Blackboard ? Operational
90 days ago
100.0 % uptime
Today
Focus School Messenger Operational
90 days ago
100.0 % uptime
Today
SchoolMessenger Daily Call to Contacts of Absent Students Operational
90 days ago
100.0 % uptime
Today
FILR Operational
90 days ago
100.0 % uptime
Today
Teacher Tools Operational
90 days ago
99.85 % uptime
Today
Canvas Operational
90 days ago
99.57 % uptime
Today
Focus Operational
90 days ago
100.0 % uptime
Today
Mastery Connect Operational
90 days ago
100.0 % uptime
Today
PEER Operational
Other Teacher Tools Operational
Student Tools Operational
Accelerated Reader Operational
Co:Writer Universal Operational
Destiny Operational
Discovery Education Operational
ESGI Operational
EverFi Operational
HMH Instructional Materials Operational
i-Ready Operational
McGraw-Hill Instructional Materials (ConnectED) Operational
myON Operational
Perfection Learning Operational
QuaverMusic Operational
Renaissance Place Operational
Savvas Instructional Materials (Pearson Realize) Operational
Snap & Read Universal Operational
Star 360 Operational
STEMscopes Operational
Studies Weekly Operational
Suite360 Operational
Waterford Early Learning Operational
Other Student Tools Operational
Finance Tools Operational
Skyward - Finance Operational
Skyward PAC Operational
Kronos Operational
HR Tools Operational
90 days ago
100.0 % uptime
Today
Fieldprint ? Operational
Frontline ? Operational
GMS ? Operational
PowerSchool Products Performance Matters Operational
Skyward - HR Operational
WinOcular Operational
Optiview Operational
90 days ago
100.0 % uptime
Today
Operations Tools Operational
Heartland ? Operational
ProPlan ? Operational
Raptor ? Operational
Safe Schools ? Operational
Transfinder ? Operational
Business Intelligence & Reporting Operational
90 days ago
100.0 % uptime
Today
LiquidOffice Operational
90 days ago
100.0 % uptime
Today
Single Sign-on and User Management Operational
90 days ago
99.08 % uptime
Today
Single Sign On / Authentication ? Operational
90 days ago
99.98 % uptime
Today
Clever SSO ? Operational
90 days ago
96.41 % uptime
Today
Clever SFTP / Other Operational
90 days ago
100.0 % uptime
Today
Clever Portal ? Operational
90 days ago
99.97 % uptime
Today
Google Login ? Operational
90 days ago
98.37 % uptime
Today
Technical Support Tools Operational
90 days ago
100.0 % uptime
Today
ZohoDesk Operational
90 days ago
100.0 % uptime
Today
Statuspage Email Notifications Operational
90 days ago
100.0 % uptime
Today
Statuspage Hosted Pages Operational
90 days ago
100.0 % uptime
Today
Statuspage SMS Notifications Operational
90 days ago
100.0 % uptime
Today
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 19, 2025

No incidents reported today.

Nov 18, 2025
Resolved - This incident has been resolved.
Nov 18, 11:05 CST
Monitoring - We sincerely apologize for the ongoing challenges you’ve experienced with the PEER system. At 11:30 AM ET today, we implemented a configuration update in PEER Production aimed at improving system performance.

Please note that it may take several hours for these changes to fully take effect. If you continue to encounter issues, we recommend closing your browser and trying again.

Our team is actively monitoring the system to ensure stability and will provide additional updates as soon as new information becomes available. We cannot thank you enough for your patience, understanding, and perseverance during this very difficult time. Your commitment to your work despite these disruptions means so much to us.

With our deepest apologies,

The PEER Team

Nov 17, 11:34 CST
Update - Dear PEER Users,

We are profoundly sorry for the ongoing PEER system outage and the disruption it has caused to your work. We fully recognize how critical this application is to your daily responsibilities, and we deeply regret the challenges these interruptions have created. Please know that this situation weighs heavily on us.

Restoring full functionality remains our highest and most urgent priority. Our technical team is working around the clock, doing everything possible to identify and resolve the issue as quickly as humanly possible.

At this moment, we do not have a confirmed timeline for complete restoration, and we understand how frustrating that is. We promise to share updates with you immediately as soon as new information becomes available.

Thank you for your extraordinary patience, understanding, and continued dedication during this difficult time. Your commitment and resilience mean more to us than words can express.

With sincere apologies,
The PEER Team - P.Farmer

Nov 17, 10:03 CST
Investigating - PEER is down again. PEER support is aware and working on the issues.

- PEER Team (P. Farmer)

Nov 14, 10:36 CST
Resolved - This incident has been resolved.
Nov 18, 10:53 CST
Monitoring - Cloudflare reports that they have implemented a fix for the issue.
Nov 18, 08:57 CST
Investigating - Cloudflare Global Network is experiencing issues that may impact certain websites from loading.
Nov 18, 07:34 CST
Nov 17, 2025
Nov 16, 2025

No incidents reported.

Nov 15, 2025
Completed - The scheduled maintenance has been completed.
Nov 15, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 09:00 CST
Scheduled - The Focus Student Information System (SIS) will be down for planned maintenance and security updates. Planned maintenance helps us ensure the system is functioning correctly to ensure all users get the best experience using the system. Thank you for your patience if you are unable to access the system during the upgrade.
Nov 14, 15:21 CST
Completed - The scheduled maintenance has been completed.
Nov 15, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 07:00 CST
Scheduled - An update will be occurring as of November 15th that may modify how you save files from PaC to your computer. Please see the email sent on November 13th for more information. If you have questions, please contact Anya Klinginsmith or enter a HelpDesk ticket.

- AK

Nov 14, 10:37 CST
Nov 14, 2025
Nov 13, 2025
Resolved - PEER is now up and working.

- PEER Team (P. Framer)

Nov 13, 15:11 CST
Update - Recent update from PEER

PEER Users,
We truly appreciate your patience as we work through the ongoing PEER system outage, and we sincerely apologize for the inconvenience. We understand how important this application is to your daily responsibilities and how frustrating these interruptions can be.

Please know that restoring full functionality remains our highest priority. Our technical team is actively investigating and working diligently to resolve the issue as quickly as possible.

While we do not yet have an estimated time for full restoration, we will continue to keep you informed with updates as they become available. Thank you for your understanding and for the incredible work you do despite these challenges.

- PEER Team (P. Farmer)

Nov 13, 11:03 CST
Update - Dear PEER Users,
Thank you for your continued patience and understanding as we work through the technical issues currently affecting the PEER system. At this time, PEER is inaccessible, and we sincerely apologize for the disruption this may cause to your work.

Please know that our team is actively investigating and working diligently to resolve the issue as quickly as possible. While we do not yet have an estimated time for full restoration, we will keep you informed with updates as they become available.

Because of the this outage, when the system does become available to help mitigate some of the technical issues users may encounter, please follow the below guidance.

To browse in private using Chrome:
Click the three dots in the top-right corner of your browser and select New Incognito Window.
A new window will open with the Incognito icon in the corner.
You can also use the keyboard shortcut:
Windows, Linux, or Chrome OS: Ctrl + Shift + N
Mac: ⌘ + Shift + N


-The PEER Team

Nov 13, 07:12 CST
Identified - Dear PEER Users,

We regret to inform you that the PEER application is currently experiencing another unexpected outage. Our technical team is actively investigating the issue and working diligently to restore functionality as quickly as possible.

We understand how disruptive this is, especially given the critical nature of your work and the heavy demands you are facing. Please know that we deeply empathize with the frustration and inconvenience this causes, and we are doing everything we can to resolve the situation.

We will continue to keep you informed with updates as they become available. In the meantime, we sincerely appreciate your patience and resilience during this difficult time.

The PEER Team

Nov 5, 09:29 CST
Monitoring - Dear PEER Users,

The PEER application is currently up and running, and we are closely monitoring its stability following last night's deployments. While the system is functioning at this time, please be aware that full functionality is not yet guaranteed. We are hopeful that stability will hold, and we will keep you informed of any developments or issues as they arise.

We sincerely appreciate your patience and understanding during this challenging period. We recognize the significant workload you are managing and want to assure you that your efforts—and the difficulties you are experiencing—are not being taken lightly.
Our team is working diligently to restore full functionality and ensure long-term stability as quickly as possible.
Thank you again for your continued support.

Nov 5, 07:43 CST
Update - We have received the following information from our PEER vendor this morning (11/4/25).

"PEER is currently experiencing issues again, and we sincerely apologize for the continued disruption. We understand how frustrating this can be and truly appreciate your patience.

Our team is working diligently to resolve the issue as quickly as possible. In the meantime, please follow your district’s established procedures for system downtime. If those procedures include the use of backup documents, they are located on the PEER Training Resources website, under the PEER Training Resources header.

Thank you for your understanding and cooperation."

Nov 4, 11:20 CST
Investigating - PEER seems to be having issues again. -jsz
Nov 3, 10:29 CST
Identified - PEER is having a timeout issue. It is currently being worked on by the vendor.
Nov 3, 09:41 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 08:31 CDT
Update - Concerning PEER, we have received the following information from the vendor:

" Good morning,
We are currently experiencing technical issues with the PEER application, including error messages, slow loading times, and unresponsive behavior. At this time, we have not received an estimated resolution timeframe.

We sincerely apologize for the inconvenience and appreciate your patience and understanding as we work through these challenges. We’ve been in contact with your District’s PEER Liaisons regarding the situation. Please ensure you are included in any communications they may be sending, especially if they are providing guidance on how to proceed—such as using the PEER Backup documents."

Oct 29, 09:29 CDT
Investigating - PEER appears to be down at this time; agents are working to resolve the issue.
Oct 28, 10:38 CDT
Resolved - This incident has been resolved.
Nov 13, 14:27 CST
Investigating - DOE is aware and working to resolve an issue with logging into the new Azure FL SSO platform.
Nov 13, 09:46 CST
Resolved - This incident has been resolved.
Nov 13, 09:31 CST
Monitoring - New from Linewize: Our engineering team has implemented a solution for this issue earlier this morning and everything appears to be running optimally at this point for the East Coast. We will be monitoring throughout the day today.
Nov 13, 07:23 CST
Update - Linewize reports that this issue persists and is the result of an ongoing data center problem. We will update as we can. -JB
Nov 13, 07:02 CST
Update - Linewize is still working on the filtering issues from earlier. We will continue to provide updates as we receive them.
Nov 12, 16:41 CST
Update - Linewize is still working on a fix for this issue.
Nov 12, 12:25 CST
Identified - Linewize is experiencing difficulties this morning and is currently in Fallback Mode. As a safety measure, some pages that are normally available are being blocked because the system is not reading our custom settings. Please do not submit tickets or allow requests until this issue is resolved. -JB
Nov 12, 08:51 CST
Resolved - Repairs were completed overnight.
Nov 13, 06:59 CST
Identified - Per the provider: This is an emergency maintenance event and service should be restored shortly.
Nov 12, 16:42 CST
Investigating - One of our Internet service providers is down. We are routing around the issue and do not expect major impacts. -JB
Nov 12, 10:56 CST
Nov 12, 2025
Resolved - This incident has been resolved.
Nov 12, 12:18 CST
Investigating - From Twilio's status page. Twilio Incident - SMS Delivery Delays to T-Mobile Network. We are experiencing SMS delivery delays when sending messages to T-Mobile Network in United States of America. Our engineers are working with our carrier partner to resolve the issue.
Nov 12, 08:55 CST
Resolved - This incident has been resolved.
Nov 12, 08:44 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 07:46 CST
Investigating - Google is experiencing system-wide issues with login. They are investigating the issue. -JB
Nov 4, 11:01 CST
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Completed - The scheduled maintenance has been completed.
Nov 7, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 18:00 CST
Scheduled - We will be performing phone system maintenance during this time. Phones will be largely unavailable during this window.~RM
Nov 7, 07:57 CST
Nov 6, 2025

No incidents reported.

Nov 5, 2025