Canvas Unavailable
Update - Canvas remains up thus far. Grade passback has been disabled as a precautionary measure. We will continue to monitor the situation.
May 08, 2026 - 07:12 CDT
Monitoring - As of 10:30pm Canvas is up. We will continue to monitor the situation. Staff should be prepared to work without Canvas should it go down again. -JB
May 07, 2026 - 22:46 CDT
Investigating - Canvas is currently unavailable. District staff members are reaching out to the vendor (TI).
May 07, 2026 - 15:42 CDT

About This Site

Welcome to the Escambia County School District Technology Resources Status Page. If you are having technical difficulty with service that is not being shown as down or under maintenance, you can reach the Service Desk at 850.429.2900 or by sending email to ithelp@ecsdfl.us.

Uptime over the past 90 days. View historical uptime.
Internet, Network, & Telephone Operational
90 days ago
100.0 % uptime
Today
Linewize Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Telephones Operational
90 days ago
100.0 % uptime
Today
Wireless Operational
90 days ago
100.0 % uptime
Today
Email, Calendar, & Collaboration Operational
90 days ago
99.66 % uptime
Today
Classwize Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
90 days ago
100.0 % uptime
Today
Google Classroom Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Google Meet Operational
90 days ago
100.0 % uptime
Today
IPrint Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
MyLinks Operational
90 days ago
100.0 % uptime
Today
Blackboard Operational
90 days ago
100.0 % uptime
Today
Focus School Messenger Operational
90 days ago
100.0 % uptime
Today
SchoolMessenger Daily Call to Contacts of Absent Students Operational
90 days ago
100.0 % uptime
Today
FILR Operational
90 days ago
94.31 % uptime
Today
Teacher Tools Operational
90 days ago
99.88 % uptime
Today
Canvas Operational
90 days ago
100.0 % uptime
Today
Focus Operational
90 days ago
99.66 % uptime
Today
Mastery Connect Operational
90 days ago
100.0 % uptime
Today
PEER Operational
Other Teacher Tools Operational
Student Tools Operational
Accelerated Reader Operational
Co:Writer Universal Operational
Destiny Operational
Discovery Education Operational
ESGI Operational
EverFi Operational
HMH Instructional Materials Operational
i-Ready Operational
McGraw-Hill Instructional Materials (ConnectED) Operational
myON Operational
Perfection Learning Operational
QuaverMusic Operational
Renaissance Place Operational
Savvas Instructional Materials (Pearson Realize) Operational
Snap & Read Universal Operational
Star 360 Operational
STEMscopes Operational
Studies Weekly Operational
Suite360 Operational
Age of Learning (My Math Academy, My Reading Academy and Lily Pad) Operational
Other Student Tools Operational
Finance Tools Operational
Skyward - Finance Operational
Skyward PAC Operational
Kronos Operational
HR Tools Operational
90 days ago
100.0 % uptime
Today
Fieldprint Operational
Frontline Operational
GMS Operational
PowerSchool Products Performance Matters Operational
Skyward - HR Operational
WinOcular Operational
Optiview Operational
90 days ago
100.0 % uptime
Today
Operations Tools Operational
Heartland Operational
ProPlan Operational
Raptor Operational
Safe Schools Operational
Transfinder Operational
Business Intelligence & Reporting Operational
90 days ago
100.0 % uptime
Today
LiquidOffice Operational
90 days ago
100.0 % uptime
Today
Single Sign-on and User Management Operational
90 days ago
100.0 % uptime
Today
Single Sign On / Authentication Operational
90 days ago
100.0 % uptime
Today
Clever SSO Operational
90 days ago
100.0 % uptime
Today
Clever SFTP / Other Operational
90 days ago
100.0 % uptime
Today
Clever Portal Operational
90 days ago
100.0 % uptime
Today
Google Login Operational
90 days ago
100.0 % uptime
Today
Technical Support Tools Operational
90 days ago
99.99 % uptime
Today
ZohoDesk Operational
90 days ago
100.0 % uptime
Today
Statuspage Email Notifications Operational
90 days ago
100.0 % uptime
Today
Statuspage Hosted Pages Operational
90 days ago
99.97 % uptime
Today
Statuspage SMS Notifications Operational
90 days ago
100.0 % uptime
Today
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 10, 2026

No incidents reported today.

May 9, 2026

No incidents reported.

May 8, 2026

Unresolved incident: Canvas Unavailable.

May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026
Some websites being blocked
Resolved - This incident has been resolved.
May 5, 14:49 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 09:19 CDT
Identified - We are currently experiencing an issue which is causing over blocking on some websites that should be allowed. The vendor is aware and investigating the issue. -JB
May 5, 08:30 CDT
May 4, 2026
Filr Unavailable
Resolved - This incident has been resolved.
May 4, 15:48 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 14:12 CDT
Update - We are continuing to work with OpenText on a solution.
Apr 30, 09:36 CDT
Investigating - We are investigating an issue with Filr.
Apr 29, 11:22 CDT
May 3, 2026

No incidents reported.

May 2, 2026
Board Docs Unavailable
Resolved - Diligent says they have resolved the issue.
May 2, 13:59 CDT
Investigating - The vendor is working to resolve the problem.
May 1, 13:22 CDT
Focus Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 2, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 08:00 CDT
Scheduled - The Focus Student Information System (SIS) will be down for planned maintenance and security updates. Planned maintenance helps us ensure the system is functioning correctly to ensure all users get the best experience using the system. Thank you for your patience if you are unable to access the system during the upgrade.

After the update, the following new features will be available:
https://docs.google.com/document/d/10xEIiBHXLW5A68QQxlkpd-zvtS0uGro11vZ5qEtmm0E/edit
May 1, 06:59 CDT
May 1, 2026
Apr 30, 2026
SMS Delays on the Verizon Network
Resolved - This incident has been resolved.
Apr 30, 15:03 CDT
Monitoring - The situation is being monitored to ensure that all is working properly before closing the incident.
Apr 30, 08:14 CDT
Update - Most locations are okay. Verizon still reports limited availability around College Parkway.
Apr 29, 12:39 CDT
Identified - Verizon users are seeing delays in SMS messages. Impacted users may want to consult their tech about using an authenticator app for multi-factor-authentication. -JB
Apr 27, 09:44 CDT
Certiport testing issues
Resolved - This incident has been resolved.
Apr 30, 09:15 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 14:30 CDT
Identified - Certiport testing software is experiencing issues when administering exams. The vendor is working on a fix.
Apr 28, 14:37 CDT
Apr 29, 2026
Skyward Unavailable
Resolved - This incident has been resolved.
Apr 29, 14:20 CDT
Update - A fix has been implemented and we are monitoring the results.
Apr 29, 12:36 CDT
Monitoring - Service has been restored - we are monitoring.
Apr 29, 12:34 CDT
Investigating - We are opening an incident with the vendor. -JB
Apr 29, 12:15 CDT
Board Docs Still Having Issues
Resolved - This incident has been resolved.
Apr 29, 12:36 CDT
Monitoring - Diligent indicates that they have resolved the issue with Board Docs. We will leave the status at "Monitoring" for a while. -JB
Apr 28, 14:33 CDT
Identified - Diligent continues to work on the issue, https://status.diligent.com/incidents/207qkmvtztbf
Apr 28, 10:36 CDT
Apr 28, 2026
BoardDocs - Sites Are Inaccessible In The US Region
Resolved - This incident has been resolved.
Apr 28, 09:14 CDT
Update - The provider is continuing to work on this issue.
Apr 27, 11:44 CDT
Identified - From BoardDocs at https://status.diligent.com/incidents/207qkmvtztbf

"Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!"
Apr 27, 08:23 CDT
Apr 27, 2026
Apr 26, 2026

No incidents reported.

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