Student Tools Rollover to the New School Year
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 2025 - 15:00 CDT
Scheduled - Most vendor products that use student data are being rolled to the new school year. Most products should not be used at this time. Note that a successful roll to the new school year is dependent upon student schedules being accurate and error free in Focus and each vendor accepting the data being shared with them into their product. Vendors may choose not to accept data that contains too many errors. Student tools should be reliably available approximately 5 days after 90% of students are fully scheduled and errors are below an acceptable level. (TI)
Jul 15, 2025 15:00 - Aug 1, 2025 07:00 CDT

About This Site

Welcome to the Escambia County School District Technology Resources Status Page. If you are having technical difficulty with service that is not being shown as down or under maintenance, you can reach the Service Desk at 850.429.2900 or by sending email to ithelp@ecsdfl.us.

Uptime over the past 90 days. View historical uptime.
Internet, Network, & Telephone ? Operational
90 days ago
100.0 % uptime
Today
Linewize ? Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Telephones Operational
90 days ago
100.0 % uptime
Today
Wireless Operational
90 days ago
100.0 % uptime
Today
Email, Calendar, & Collaboration Operational
90 days ago
100.0 % uptime
Today
Classwize Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
90 days ago
100.0 % uptime
Today
Google Classroom Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Google Meet Operational
90 days ago
100.0 % uptime
Today
IPrint ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
MyLinks ? Operational
90 days ago
100.0 % uptime
Today
Blackboard ? Operational
90 days ago
100.0 % uptime
Today
Focus School Messenger Operational
90 days ago
100.0 % uptime
Today
SchoolMessenger Daily Call to Contacts of Absent Students Operational
90 days ago
100.0 % uptime
Today
FILR Operational
90 days ago
100.0 % uptime
Today
Teacher Tools Operational
90 days ago
100.0 % uptime
Today
Canvas Operational
90 days ago
100.0 % uptime
Today
Focus Operational
90 days ago
100.0 % uptime
Today
Mastery Connect Operational
90 days ago
100.0 % uptime
Today
PEER Operational
Other Teacher Tools Operational
Student Tools Under Maintenance
Accelerated Reader Under Maintenance
Algebra Nation Under Maintenance
Beanstack Under Maintenance
Co:Writer Universal Under Maintenance
Destiny Under Maintenance
Discovery Education Under Maintenance
ESGI Under Maintenance
EverFi Under Maintenance
HMH Instructional Materials Under Maintenance
i-Ready Under Maintenance
McGraw-Hill Instructional Materials (ConnectED) Under Maintenance
myON Under Maintenance
Perfection Learning Under Maintenance
QuaverMusic Under Maintenance
Renaissance Place Under Maintenance
Savvas Instructional Materials (Pearson Realize) Under Maintenance
Snap & Read Universal Under Maintenance
Star 360 Under Maintenance
STEMscopes Under Maintenance
Studies Weekly Under Maintenance
Suite360 Under Maintenance
USATestprep Under Maintenance
Waterford Early Learning Under Maintenance
Other Student Tools Under Maintenance
Finance Tools Operational
Skyward - Finance Operational
Skyward PAC Operational
Kronos Operational
HR Tools Operational
90 days ago
100.0 % uptime
Today
Fieldprint ? Operational
Frontline ? Operational
GMS ? Operational
PowerSchool Products Performance Matters Operational
Skyward - HR Operational
WinOcular Operational
Optiview Operational
90 days ago
100.0 % uptime
Today
Operations Tools Operational
Heartland ? Operational
ProPlan ? Operational
Raptor ? Operational
Safe Schools ? Operational
Transfinder ? Operational
Business Intelligence & Reporting Operational
90 days ago
100.0 % uptime
Today
LiquidOffice Operational
90 days ago
100.0 % uptime
Today
Single Sign-on and User Management Operational
90 days ago
99.29 % uptime
Today
Single Sign On / Authentication ? Operational
90 days ago
99.94 % uptime
Today
Clever SSO ? Operational
90 days ago
97.23 % uptime
Today
Clever SFTP / Other Operational
90 days ago
100.0 % uptime
Today
Clever Portal ? Operational
90 days ago
100.0 % uptime
Today
Technical Support Tools Operational
90 days ago
99.91 % uptime
Today
ZohoDesk Operational
90 days ago
99.64 % uptime
Today
Statuspage Email Notifications Operational
90 days ago
100.0 % uptime
Today
Statuspage Hosted Pages Operational
90 days ago
100.0 % uptime
Today
Statuspage SMS Notifications Operational
90 days ago
100.0 % uptime
Today
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Skyward Jul 26, 2025 02:00-18:00 CDT

Skyward will be unavailable while scheduled maintenance is performed beginning Saturday July 26th at 2AM until approximately 6PM
Posted on Jul 02, 2025 - 09:09 CDT
Jul 18, 2025

No incidents reported today.

Jul 17, 2025
Network Upgrade
Completed - The scheduled maintenance has been completed.
Jul 17, 19:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 17:30 CDT
Scheduled - We will be doing maintenance on our network tonight starting around 5:30 pm. During this time you may notice interruptions to the network.
Jul 17, 07:46 CDT
Issues with IT Tech Support Line
Resolved - The IT Helpdesk line appears to be working normally now.
Jul 17, 12:12 CDT
Monitoring - The IT support line now appears to be working normally; we will monitor it for a brief time to ensure continued functionality.
Jul 17, 11:06 CDT
Update - We are continuing to work on a fix for this issue.
Jul 17, 11:05 CDT
Identified - IT has confirmed with Zoho that there is a problem at the vendor's end for our Helpdesk phone services. Zoho is investigating further, and we will report updates as more information comes in.
Jul 16, 10:58 CDT
Investigating - We are experiencing issues with phone calls made to District IT Tech Support; many of these are not getting through. the situation is being investigated, and we will provide updates as they become available.
Jul 16, 09:18 CDT
Jul 16, 2025
Jul 15, 2025

Unresolved incident: Student Tools Rollover to the New School Year.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Reduced Internet Bandwidth
Resolved - This incident has been resolved.
Jul 8, 17:41 CDT
Investigating - One of our internet providers is down. We are routing around the issue until it is resolved. We do not expect an impact to services. -JB
Jul 8, 12:01 CDT
Google Captcha
Resolved - This incident has been resolved.
Jul 8, 11:59 CDT
Monitoring - This issue seems to have been largely solved. We will monitor and update as needed.
Apr 10, 10:12 CDT
Update - This issue has been escalated within Google technical support.
Apr 7, 11:48 CDT
Investigating - We are working with Google to try to resolve the recurring issue of users being prompted to prove that they are not a robot. Most notably when trying to access Google Forms or Google Calendar. -JB
Apr 4, 10:14 CDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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