SIP Trunk degraded performance.

Incident Report for Escambia County Public Schools

Resolved

This incident has been resolved.

Posted Jan 06, 2021 - 09:54 CST

Monitoring

The provider has implemented a fix and we are monitoring for stability.

Posted Jan 05, 2021 - 07:19 CST

Identified

Our Mitel and Avaya users are experiencing intermittent poor call quality on some calls due to a service provider network issue. The provider is aware and is working to resolve the problem.

Posted Jan 04, 2021 - 12:08 CST

This incident affected: Internet, Network, & Telephone (Telephones).