i-Ready and Staff/Admin Users

Incident Report for Escambia County Public Schools

Resolved

This incident has been resolved.

Posted Feb 23, 2022 - 07:37 CST

Update

We are still cleaning the Staff file for i-Ready.
Many people have either moved to other schools, retired, or moved on to other jobs.

Posted Jan 12, 2022 - 08:52 CST

Monitoring

A newer staff file has been uploaded and staff should be able to login now.

Posted Jan 11, 2022 - 16:06 CST

Update

We are working with i-Ready to update the Staff file.

Posted Jan 11, 2022 - 14:12 CST

Identified

We have updated the file in Clever and will update the files in i-Ready this evening.
This should correct the issues.

Posted Jan 10, 2022 - 09:15 CST

Investigating

We are working with the vendors on resolving the Staff/Admin users issue.

Posted Jan 10, 2022 - 08:18 CST

This incident affected: Student Tools (i-Ready).