Escambia County School District Status

Youth Survey sites experiencing connection issues.

Update - We are continuing to monitor for any further issues.
Feb 18, 15:46 CST

Monitoring - IT has been monitoring the performance of these sites, and will continue to monitor them for issues as they are accessed this week. - TB
Feb 18, 15:46 CST

Identified - The sites hsflyouthsurvey.com and msflyouthsurvey.com are experiencing connection problems; some users may be getting a service unavailable error upon trying to access them. The hosts of these sites have been contacted, and they have reported that there are issues on their end that they are trying to address. - TB
Feb 12, 10:49 CST

Educational Data Services (including Focus, Schoolnet, and itslearning) Operational

CORE Operational

Destiny Operational

Focus Operational

Google Classroom Operational

Renaissance Place Operational

Schoolnet Operational

Other Instructional Program Operational

Administrative Data Services (including Skyward, Performance Matters, etc.) Operational

Skyward Operational

Skyward PAC Operational

GMS Operational

Optiview/OptiWorkFlow Operational

Performance Matters Operational

TeamWORKS Operational

WinOcular Operational

Zendesk Operational

Digital Communication and Productivity Services (including web site, email, Google, etc.) Operational

District Web Site Operational

GroupWise Application Operational

GroupWise WebMail Operational

Google Apps Gmail Operational

Google Apps Drive Operational

Google Apps Docs Operational

Google Apps Sheets Operational

Google Apps Slides Operational

Google Apps Calendar Operational

Google Apps Hangouts Operational

Microsoft Office 365 Operational

FILR Operational

IPrint Operational

IBOSS Operational

Network and Wireless Operational

Internet Connection Operational

Wireless Operational

Voice Services (including telephone and fax) Operational

Telephones Operational

Fax Operational

Directory and Management Services Operational

Single Sign On / Authentication Operational

Clever Dashboard Operational

Clever Events API Operational

Statuspage API Operational

Statuspage Component Alert Parsing Operational

Statuspage Hosted Pages Operational

Statuspage Public Metrics Operational

Statuspage System Metrics Operational

Statuspage Chat Integrations Operational

Statuspage Email Notifications Operational

Statuspage Management Portal Operational

Statuspage SMS Notifications Operational

Statuspage Third Party Components Operational

Clever Data API Operational

Clever Instant Login (selected educational applications) Operational

Clever SFTP / Other Operational

Clever Apps Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

SIP trunk provider scheduled maintenance. Feb 29, 20:00-22:00 CST

Our SIP trunk provider will be performing upgrades to their servers during this window which will cause a brief loss of phone/fax service. They estimate this interruption to last no longer than 10 minutes. This will effect all locations with the new Mitel phone system in addition to Suter Elementary and Ernest Ward Middle. ~RM
Posted on Feb 14, 14:04 CST

Hall Center Telephone System Software Upgrade Mar 13, 18:00-23:00 CST

We will be performing software upgrades on the Hall Center phone system. This process may cause temporary interruptions to fax service for the Hall Center,Warehouse, Annex and Fitness Center.
Posted on Feb 6, 09:32 CST

Past Incidents

Feb 26, 2020

Destiny experiencing technical issues.

Resolved - Destiny should be working normally again - TB.
Feb 26, 10:36 CST

Investigating - Destiny users may be experiencing problems accessing the applications. IT is aware of the issue and is currently investigating the source of the problems. - TB
Feb 26, 10:24 CST

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

Skyward software Release

Completed - The scheduled maintenance has been completed.
Feb 22, 18:01 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 18:00 CST

Scheduled - Skyward will be unavailable during this time - PJH
Feb 21, 14:43 CST

Feb 21, 2020

Pearson Products Issue

Resolved - This issue has been resolved.
Feb 21, 07:29 CST

Identified - This is to alert you of a performance issue within Realize.
We are experiencing intermittent issues impacting logins and access to specific products.
We are aware and actively working to troubleshoot the issues.
We will provide an update as soon as possible.
Feb 19, 12:27 CST

Feb 20, 2020

No incidents reported.

Feb 19, 2020

Scenic Heights Elementary-Main Phone and Fax lines down.

Resolved - This incident has been resolved.
Feb 19, 09:17 CST

Identified - Scenic Height's main phone and fax line are down on the providers side. The lines have been called in for repair. They can be reached at 850-494-7456 until their main line is repaired. ~RM
Feb 11, 09:28 CST

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

Pearson Products Maintenance

Completed - The scheduled maintenance has been completed.
Feb 15, 21:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 21:00 CST

Scheduled - This message is to notify you of a planned system maintenance period that may involve downtime. The update is focused on improving system hardware and network capacity used to deliver our online course experience.
The maintenance is scheduled to begin on Friday, February 14th at 9 PM ET and will last for approximately 24 hours, ending on Saturday, February 15th. Please note that during the downtime, you may not be able to register for, sign-in, and/or access any course materials. Please avoid activity on Realize, Realize Reader, Realize Reports, and EasyBridge.
We apologize for any inconvenience.
Feb 12, 13:29 CST

Feb 13, 2020

No incidents reported.

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