IBOSS LOGIN ISSUES
Monitoring - Users should now be able to login to IBOSS.-TI
Nov 20, 17:14 CST
Identified - There is an issue with IBOSS not letting people sign in. We are currently working with the vendor to correct this problem. We are sorry for the inconvenience. We will update as soon as we can. This is specifically affecting the sign in page for IBOSS.- JS
Nov 20, 10:32 CST
Change Password App Not Working for Some Users
Update - There is a subset of users whose password database has become corrupt. They receive a message that their new password does not meet requirements. If normal password change/recovery processes do not work, submit a ticket for these users. IT personnel will assist the user with resetting their password database. This issue will persist until all affected users go through a password change cycle. - JB
Sep 13, 11:15 CDT
Monitoring - There is a subset of users whose password database has become corrupt. If normal password change/recovery processes do not work, submit a ticket for these users. IT personnel will assist the user with resetting their password database.
Sep 7, 10:58 CDT
Update - This issue impacts a subset of users. We are continuing to investigate.
Aug 20, 12:28 CDT
Investigating - We have received reports that the Change Password app may not be working. IT staff will be investigating the issue on Monday, 8/20.
Aug 18, 17:52 CDT
Uptime over the past 90 days. View historical uptime.
Educational Data Services (including Focus, Schoolnet, and itslearning) Operational
Focus   Operational
CORE   Operational
Schoolnet   Operational
Renaissance Place   Operational
Google Classroom   Operational
Destiny   Operational
Other Instructional Program   ? Operational
Administrative Data Services (including Skyward, Performance Matters, etc.) ? Operational
Skyward   Operational
Performance Matters   Operational
TeamWORKS   Operational
Zendesk   Operational
Optiview/OptiWorkFlow   Operational
WinOcular   Operational
GMS   ? Operational
Digital Communication and Productivity Services (including web site, email, Google, etc.) ? Operational
90 days ago
99.9 % uptime
Today
District Web Site   Operational
GroupWise Application   Operational
GroupWise WebMail   Operational
Google Apps Gmail   Operational
Google Apps Drive   Operational
Google Apps Docs   Operational
Google Apps Sheets   Operational
Google Apps Slides   Operational
Google Apps Calendar   Operational
Google Apps Hangouts   Operational
Microsoft Office 365   Operational
FILR   Operational
IPrint   ? Operational
IBOSS   Operational
90 days ago
99.9 % uptime
Today
Network and Wireless ? Operational
Internet Connection   Operational
Wireless   Operational
Voice Services (including telephone and fax) ? Operational
Telephones   Operational
Fax   Operational
Directory and Management Services Operational
Single Sign On / Authentication   ? Operational
Clever Dashboard   Operational
Clever Events API   Operational
Statuspage API   Operational
Statuspage Component Alert Parsing   Operational
Statuspage Hosted Pages   Operational
Statuspage Public Metrics   Operational
Statuspage System Metrics   Operational
Statuspage Chat Integrations   Operational
Statuspage Email Notifications   Operational
Statuspage Management Portal   Operational
Statuspage SMS Notifications   Operational
Statuspage Third Party Components   Operational
Clever Data API   Operational
Clever Instant Login (selected educational applications)   Operational
Clever SFTP / Other   Operational
Clever Apps Dashboard   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2018
FOCUS System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 09:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 06:00 CST
Scheduled - FOCUS will be unavailable on November 21st between 6 AM and 9 AM while a minor update is performed.
Nov 20, 15:31 CST
Nov 20, 2018
Cordova Park down
Resolved - Cordova Park is now back up and running. Gulf power website shows the problem to be fixed.
Nov 20, 08:54 CST
Identified - There is a power outage that is affecting cordova park at this time. We will update when the power has been restored.
Nov 20, 08:38 CST
Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018
Bratt Elementary School Phone Line Outage
Resolved - Vendor is reporting that the issue is now resolved. ~RM
Nov 16, 06:44 CST
Monitoring - Voice services have been restored, monitoring for stability. ~RM
Nov 14, 14:54 CST
Identified - The phone lines are out on the providers side. We are working with the provider to restore service. ~RM
Nov 14, 08:53 CST
Investigating - Bratt Elementary is currently unable to make or receive phone calls.
Nov 14, 08:14 CST
Northview High School-Phone Line Outage
Resolved - Vendor is reporting that the issue is now resolved. ~RM
Nov 16, 06:43 CST
Monitoring - Voice services have been restored, monitoring for stability. ~RM
Nov 14, 14:54 CST
Identified - The phone lines are out on the providers side. We are working with the provider to restore service. ~RM
Nov 14, 08:54 CST
Investigating - Northview High School is currently unable to make or receive phone calls. ~RM
Nov 14, 08:11 CST
Nov 15, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
Clever is down
Resolved - This incident has been resolved.
Nov 9, 14:07 CST
Monitoring - Clever reports that they have corrected the problem.
Nov 9, 11:24 CST
Update - We are continuing to investigate this issue.
Nov 9, 11:23 CST
Investigating - Clever Single Sign-On Downtime
New incident: Investigating
Users are unable to log into the Clever Portal at this time. We are investigating the problem and will post an update shortly.
Nov 9, 10:55 CST
Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

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