Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 09:53 CDT
Investigating - We are working with Clever on iReady and USA TestPrep on Summer School updates.
-LC
Jun 9, 09:58 CDT
Internet, Network, & Telephone ? Operational
90 days ago
99.14 % uptime
Today
IBOSS ? Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
99.79 % uptime
Today
Fax Operational
90 days ago
98.11 % uptime
Today
Telephones Operational
90 days ago
97.79 % uptime
Today
Wireless Operational
90 days ago
100.0 % uptime
Today
Email, Calendar, & Collaboration Operational
90 days ago
99.97 % uptime
Today
FILR Operational
90 days ago
100.0 % uptime
Today
GoGuardian Teacher Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
90 days ago
100.0 % uptime
Today
Google Classroom Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Google Meet Operational
90 days ago
100.0 % uptime
Today
IPrint ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
MyLinks ? Operational
90 days ago
99.98 % uptime
Today
School Loop ? Operational
90 days ago
99.62 % uptime
Today
SchoolMessenger Operational
90 days ago
100.0 % uptime
Today
Teacher Tools Operational
90 days ago
99.99 % uptime
Today
Focus Operational
90 days ago
100.0 % uptime
Today
Schoolnet Operational
90 days ago
99.99 % uptime
Today
PEER Operational
Other Teacher Tools Operational
Student Tools Partial Outage
Accelerated Reader Operational
Algebra Nation Operational
Beanstack Operational
CORE-LMS Operational
Co:Writer Universal Operational
Destiny Operational
Discovery Education Operational
ESGI Operational
EverFi Operational
HMH Instructional Materials Operational
i-Ready Partial Outage
McGraw-Hill Instructional Materials (ConnectED) Operational
myON Operational
Perfection Learning Operational
QuaverMusic Operational
Renaissance Place Operational
Savvas Instructional Materials (Pearson Realize) Operational
Snap & Read Universal Operational
Star 360 Operational
STEMscopes Operational
Studies Weekly Operational
Suite360 Operational
USATestprep Partial Outage
Waterford Early Learning Operational
Other Student Tools Operational
Finance Tools Operational
Skyward - Finance Operational
Skyward PAC Operational
HR Tools Operational
Fieldprint ? Operational
Frontline ? Operational
GMS ? Operational
PowerSchool Products Performance Matters Operational
Skyward - HR Operational
WinOcular Operational
Operations Tools Operational
Heartland ? Operational
ProPlan ? Operational
Raptor ? Operational
Safe Schools ? Operational
Transfinder ? Operational
VOLO ? Operational
Business Intelligence & Reporting Operational
90 days ago
99.98 % uptime
Today
Optiview/OptiWorkFlow Operational
90 days ago
99.98 % uptime
Today
Single Sign-on and User Management Operational
90 days ago
99.89 % uptime
Today
Single Sign On / Authentication ? Operational
90 days ago
100.0 % uptime
Today
Clever SSO ? Operational
90 days ago
99.73 % uptime
Today
Clever SFTP / Other Operational
90 days ago
99.86 % uptime
Today
Clever Portal ? Operational
90 days ago
99.97 % uptime
Today
Technical Support Tools Operational
90 days ago
100.0 % uptime
Today
Zendesk Operational
90 days ago
100.0 % uptime
Today
Statuspage Email Notifications Operational
90 days ago
100.0 % uptime
Today
Statuspage Hosted Pages Operational
90 days ago
100.0 % uptime
Today
Statuspage SMS Notifications Operational
90 days ago
100.0 % uptime
Today
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Schoolnet Upgrade Jul 9, 00:00 - Jul 11, 00:00 CDT
Schoolnet will be upgrading to the latest release.
Posted on Jun 4, 11:29 CDT
Focus v11 Upgrade Jul 15, 18:00 - Jul 18, 18:00 CDT
On Thursday 7/15 @ 6 PM Central, Focus will be upgraded to v11.
Posted on Jun 10, 07:36 CDT
Past Incidents
Jun 19, 2021

No incidents reported today.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021
Resolved - This incident has been resolved.
Jun 16, 14:36 CDT
Identified - Pleasant Grove Elementary's phone lines are currently down on the provider's side. The provider is aware and working on the issue. We do not have an ETA for repair at this time. ~RM
Jun 16, 07:30 CDT
Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Completed - The scheduled maintenance has been completed.
Jun 10, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 18:02 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 10, 07:28 CDT
Jun 9, 2021
Jun 8, 2021
Resolved - This incident has been resolved.
Jun 8, 14:06 CDT
Investigating - We are currently working with Ren Place to get teachers and students showing with their courses.
Jun 8, 09:15 CDT
Jun 7, 2021
Resolved - This incident has been resolved.
Jun 7, 15:47 CDT
Monitoring - The vendor has the resolved the issue. If anyone see any other issues like this when posting, please submit a service desk ticket. We will continue to monitor. - JE
Jun 4, 11:26 CDT
Investigating - Some teachers have reported that they are receiving a blank screen while going through the post final grades process. This is not happening for everyone, it appears to be random. We are working with Focus on this issue.
-LC
Jun 3, 15:51 CDT
Jun 6, 2021

No incidents reported.

Jun 5, 2021
Completed - The scheduled maintenance has been completed.
Jun 5, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 20:00 CDT
Scheduled - We are performing a routine update this weekend. Your site will be unavailable from Friday 8:00 PM Central to Saturday 6:00 AM Central.
We apologize for any inconvenience this may cause. Thanks for your patience!
Jun 2, 20:12 CDT