All Systems Operational
Educational Data Services (including Focus, Schoolnet, and itslearning) Operational
CORE Operational
Destiny Operational
Focus Operational
Google Classroom Operational
Renaissance Place Operational
Schoolnet Operational
Other Instructional Program ? Operational
Administrative Data Services (including Skyward, Performance Matters, etc.) ? Operational
Skyward Operational
Skyward PAC Operational
GMS ? Operational
Optiview/OptiWorkFlow Operational
Performance Matters Operational
TeamWORKS Operational
WinOcular Operational
Zendesk Operational
Digital Communication and Productivity Services (including web site, email, Google, etc.) ? Operational
District Web Site Operational
GroupWise Application Operational
GroupWise WebMail Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Calendar Operational
Google Apps Hangouts Operational
Microsoft Office 365 Operational
FILR Operational
IPrint ? Operational
IBOSS Operational
Network and Wireless ? Operational
Internet Connection Operational
Wireless Operational
Voice Services (including telephone and fax) ? Operational
Telephones Operational
Fax Operational
Directory and Management Services Operational
Single Sign On / Authentication ? Operational
Clever Dashboard Operational
Clever Events API Operational
Statuspage API Operational
Statuspage Component Alert Parsing Operational
Statuspage Hosted Pages Operational
Statuspage Public Metrics Operational
Statuspage System Metrics Operational
Statuspage Chat Integrations Operational
Statuspage Email Notifications Operational
Statuspage Management Portal Operational
Statuspage SMS Notifications Operational
Statuspage Third Party Components Operational
Clever Data API Operational
Clever Instant Login (selected educational applications) Operational
Clever SFTP / Other Operational
Clever Apps Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2019

No incidents reported today.

Oct 21, 2019
Completed - The scheduled maintenance has been completed.
Oct 21, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 18:00 CDT
Scheduled - The service provider that provides the SIP trunks for the new Mitel phone systems will be performing maintenance on their network this evening from 6:00 PM to 9:00PM. This may result in a temporary disruption of voice services for the locations with the new Mitel phone systems. ~RM
Oct 21, 11:14 CDT
Oct 20, 2019

No incidents reported.

Oct 19, 2019
Completed - The scheduled maintenance has been completed.
Oct 19, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 18:00 CDT
Scheduled - Skyward will be down for scheduled maintenance beginning at 6 PM on Friday, October 18th until 6 PM on Saturday, October 19th. (PJH)
Oct 16, 07:20 CDT
Completed - The scheduled maintenance has been completed.
Oct 19, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 08:00 CDT
Scheduled - You may experience decreased performance while updates are applied to Focus.
Oct 15, 15:47 CDT
Oct 17, 2019
Resolved - This issue should now be resolved. Devices that are still having problems should be restarted to ensure they have received the fix through the network.
Oct 17, 12:14 CDT
Identified - A solution to this issue is being applied and tested. - TB
Oct 17, 11:35 CDT
Investigating - Some educational apps in the Dashboard are being inadvertently blocked for some students, particularly those related to Google Classroom. IT is aware of the issue and is working to address it. - TB
Oct 17, 11:25 CDT
Oct 16, 2019
Resolved - The phones are now active and working at Tate. -jsz
Oct 16, 09:07 CDT
Investigating - Tate High School is experiencing problems with its telephone systems. IT and the School District are aware and are working to address the issue. - TB
Oct 15, 10:54 CDT
Resolved - This incident has been resolved.
Oct 16, 09:07 CDT
Monitoring - We believe the issue with Destiny has been resolved. We are monitoring at this time. If you are experiencing any issues please submit a help desk ticket. -jsz
Oct 14, 09:43 CDT
Investigating - Destiny is currently experiencing issues. Network team is looking at it to determine the problem. We will update as soon as we can. -jsz
Oct 14, 07:47 CDT
Oct 14, 2019
Resolved - This incident has been resolved.
Oct 14, 07:45 CDT
Monitoring - We believe we have found the issue. We will be monitoring the situation - jsz
Oct 7, 13:46 CDT
Investigating - We are currently investigating why Holm and Workman are without network. As soon as we know we will update.
Oct 7, 13:33 CDT
Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Resolved - Lincoln Park's phone lines have been restored to normal operation.
Oct 11, 13:24 CDT
Identified - Lincoln park is currently unable to make or receive phone/fax calls. The phone lines are down on the providers side. We have opened work orders for repair. ~RM
Oct 11, 08:22 CDT
Resolved - This incident has been resolved.
Oct 11, 10:30 CDT
Monitoring - The provider is reporting that the call quality issue has been resolved. Monitoring for stability.
Oct 10, 14:34 CDT
Identified - Some users are experiencing degraded call quality on incoming calls. The service provider is aware of the problem and is working to resolve the issue.
Oct 9, 08:11 CDT
Oct 8, 2019
Completed - The scheduled maintenance has been completed.
Oct 8, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 17:00 CDT
Scheduled - Focus will have decreased functionality for an hour or less while several updates are applied.
Oct 8, 07:55 CDT
Resolved - The network issues affecting Focus and web access appear to have been resolved. Any users still experiencing problems may contact the Helpdesk with details. - TB
Oct 8, 14:43 CDT
Investigating - Users may be experiencing issues getting access to Focus and web content at many ECSD locations. I.T. is aware that there is a problem and is currently working to determine the extent and cause of the issue. - TB
Oct 8, 10:08 CDT