Identified - Many users are experiencing static/clicking when calling numbers on the Verizon network when called from any of our AT&t land lines. This is an area wide issue between service providers. They are aware and are working to get it resolved. ~RM
Jan 27, 13:57 CST
Update - We are still cleaning the Staff file for i-Ready.
Many people have either moved to other schools, retired, or moved on to other jobs.
Jan 12, 08:52 CST
Monitoring - A newer staff file has been uploaded and staff should be able to login now.
Jan 11, 16:06 CST
Update - We are working with i-Ready to update the Staff file.
Jan 11, 14:12 CST
Identified - We have updated the file in Clever and will update the files in i-Ready this evening.
This should correct the issues.
Jan 10, 09:15 CST
Investigating - We are working with the vendors on resolving the Staff/Admin users issue.
Jan 10, 08:18 CST
Monitoring - Semester 2 courses should be showing now.
Please go in and assign Products.
Jan 6, 07:14 CST
Investigating - We are currently working with RenPlace on an issue where some students will sign in and they have no products assigned to them even though products are actually assigned to the classes. We will update this page once we have received a solution. -jsz
Jan 5, 07:24 CST

About This Site

Welcome to the Escambia County School District Technology Resources Status Page. If you are having technical difficulty with service that is not being shown as down or under maintenance, you can reach the Service Desk at 850.462.9493 or by sending email to support@ecsd.zendesk.com.

Internet, Network, & Telephone ? Degraded Performance
90 days ago
99.35 % uptime
Today
IBOSS ? Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
99.61 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
Telephones Degraded Performance
90 days ago
97.23 % uptime
Today
Wireless Operational
90 days ago
99.93 % uptime
Today
Email, Calendar, & Collaboration Operational
90 days ago
99.99 % uptime
Today
FILR Operational
90 days ago
99.95 % uptime
Today
GoGuardian Teacher Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Calendar Operational
90 days ago
100.0 % uptime
Today
Google Classroom Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Sites Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
Google Meet Operational
90 days ago
100.0 % uptime
Today
IPrint ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
MyLinks ? Operational
90 days ago
100.0 % uptime
Today
School Loop ? Operational
90 days ago
100.0 % uptime
Today
SchoolMessenger Operational
90 days ago
100.0 % uptime
Today
SchoolMessenger Daily Call to Contacts of Absent Students Operational
90 days ago
100.0 % uptime
Today
Teacher Tools Operational
90 days ago
100.0 % uptime
Today
Focus Operational
90 days ago
100.0 % uptime
Today
Schoolnet Operational
90 days ago
100.0 % uptime
Today
PEER Operational
Other Teacher Tools Operational
Student Tools Degraded Performance
Accelerated Reader Operational
Algebra Nation Operational
Beanstack Operational
Co:Writer Universal Operational
Destiny Operational
Discovery Education Operational
ESGI Operational
EverFi Operational
HMH Instructional Materials Operational
i-Ready Degraded Performance
McGraw-Hill Instructional Materials (ConnectED) Operational
myON Operational
Perfection Learning Operational
QuaverMusic Operational
Renaissance Place Degraded Performance
Savvas Instructional Materials (Pearson Realize) Operational
Snap & Read Universal Operational
Star 360 Operational
STEMscopes Operational
Studies Weekly Operational
Suite360 Operational
USATestprep Operational
Waterford Early Learning Operational
Other Student Tools Operational
Finance Tools Operational
Skyward - Finance Operational
Skyward PAC Operational
Kronos Operational
HR Tools Operational
Fieldprint ? Operational
Frontline ? Operational
GMS ? Operational
PowerSchool Products Performance Matters Operational
Skyward - HR Operational
WinOcular Operational
Operations Tools Operational
Heartland ? Operational
ProPlan ? Operational
Raptor ? Operational
Safe Schools ? Operational
Transfinder ? Operational
VOLO ? Operational
Business Intelligence & Reporting Operational
90 days ago
100.0 % uptime
Today
Optiview/OptiWorkFlow Operational
90 days ago
100.0 % uptime
Today
Single Sign-on and User Management Operational
90 days ago
99.2 % uptime
Today
Single Sign On / Authentication ? Operational
90 days ago
99.95 % uptime
Today
Clever SSO ? Operational
90 days ago
99.77 % uptime
Today
Clever SFTP / Other Operational
90 days ago
97.28 % uptime
Today
Clever Portal ? Operational
90 days ago
99.81 % uptime
Today
Technical Support Tools Operational
90 days ago
100.0 % uptime
Today
Zendesk Operational
90 days ago
100.0 % uptime
Today
Statuspage Email Notifications Operational
90 days ago
100.0 % uptime
Today
Statuspage Hosted Pages Operational
90 days ago
100.0 % uptime
Today
Statuspage SMS Notifications Operational
90 days ago
100.0 % uptime
Today
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Schoolnet 23.1 Upgrade Feb 4, 18:00 - Feb 5, 18:00 CST
Schoolnet will be updated to version 23.1.
Release Notes: https://docs.schoolnet.com/webhelp/231/myschoolnet/content/whatsnew/release_notes.pdf
Posted on Jan 10, 16:20 CST
Past Incidents
Jan 29, 2022

No incidents reported today.

Jan 28, 2022
Resolved - This incident has been resolved.
Jan 28, 15:58 CST
Monitoring - The issue has been corrected and you can now generate your forms. We will continue to monitor the fix. - JE
Jan 28, 11:37 CST
Investigating - We are currently investigating why users are unable to generate forms and print them inside of Focus while on the Student Info pages. - JE
Jan 28, 08:41 CST
Jan 27, 2022

Unresolved incident: Static/noise on outgoing calls to Verizon numbers, issue has re-surfaced..

Jan 26, 2022

No incidents reported.

Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022
Resolved - This incident has been resolved.
Jan 20, 06:37 CST
Identified - Many users are experiencing static/clicking when calling numbers on the Verizon network when called from any of our AT&t land lines. This is an area wide issue between service providers. They are aware and are working to get it resolved. ~RM
Jan 13, 08:28 CST
Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022
Completed - The scheduled maintenance has been completed.
Jan 15, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 11, 07:00 CST